Welcome to Diolus Perfumes Shipping Policy

At Diolus Perfumes, we are committed to providing you with a seamless and reliable shopping experience. Our Shipping Policy outlines all the important details about our shipping procedures, delivery options, and customer support to ensure that your orders are delivered in the most efficient and secure manner.


Shipping Options

We offer multiple shipping methods to cater to your needs:

  • Standard Shipping:
    Delivery within 5-7 business days after processing. This option is available for all domestic orders.

  • Express Shipping:
    Get your fragrance faster! With express shipping, you can receive your order within 2-3 business days, available for both domestic and select international locations.

  • International Shipping:
    Diolus Perfumes delivers to various international locations. Estimated delivery time is 7-14 business days. International shipping charges may vary depending on the country, and customers are responsible for any additional customs duties or import taxes.


Order Processing Time

  • Orders are processed within 1-2 business days of receiving your order.
  • You will receive an Order Confirmation Email once your purchase is complete.
  • Once your order ships, we will send you a Shipping Confirmation Email with tracking details.

Shipping Costs

Shipping fees are calculated based on your delivery location, chosen shipping method, and total order value. You can review the final shipping cost at checkout before completing your purchase. For international orders, please note that additional customs or import duties may apply, depending on the destination country.


Tracking Your Order

After your order has been shipped, you will receive an email with tracking information so you can follow your package’s journey. You can track your order by clicking on the link in the email or by entering the tracking number on the carrier’s website.


Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If you are unsure whether we can ship to your location, please contact us before placing your order.


Delays and Shipping Issues

While we strive to meet delivery estimates, delays may occur due to unforeseen circumstances, such as weather conditions, customs procedures, or high demand. If your order is delayed or you encounter any shipping issues, please contact our customer support team at support@diolusperfumes.com. We will do our best to resolve the issue as quickly as possible.


Contact Us

If you have any questions or concerns about shipping, our team is ready to assist you:

  • Email: support@diolusperfumes.com
  • Customer Service Hours: Monday - Friday, 9 AM to 6 PM (Local Time)

Thank You for Choosing Diolus Perfumes

We appreciate your trust in Diolus Perfumes and look forward to delivering your fragrances in perfect condition and on time. Should you have any further questions, don’t hesitate to contact us.

 

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